NUMA partners with investors, property owners, developers, and hotel operators to create innovative technology-based operator solutions.By HTN staff - 10.1.2023 Berlin-based hospitality brand NUMA Group has raised $59 million in a Series C funding round. The funding was led by Verlinvest and included participation from Cape Capital and existing investors such as Headline, Cherry Ventures, DN … [Read more...]
Global Hotel Companies Are Deploying AI Technologies to Reduce Food Waste
Iberostar Hotels has installed Winnow technology in 48 of its locations worldwide, marking a notable milestone in its commitment to achieving a waste-free future by 2025 and becoming carbon neutral by 2030.By HTN staff - 9.30.2023 Accor, a global leader in the hospitality industry, is leveraging artificial intelligence (AI) and a joint measurement drive to further reduce food waste. With 5,500 … [Read more...]
Brittain Resorts & Hotels Rolls Out AI Business Intelligence Technology Matrix Across Its Portfolio of 22 Properties
The matrix, dubbed "Power BI," is comprised of a stack of solutions from diversity of technology providers and connects to multiple data sources. (Shown here: The Caribbean Resort at Myrtle Beach)By Lea Mira, HTN staff writer - 9.30.2023 Brittain Resorts & Hotels (BRH), a prominent full-service hospitality management company in the Southeast, has announced the introduction of an “AI-led … [Read more...]
How IHG’s One Rewards App and Other Hotel Technology Innovations are Raising the Bar on Guest Engagement
IHG One Rewards mobile app, with a range of new features and functionality, has been instrumental in driving over half of all digital bookings in 2023 and serves as the primary platform for loyalty engagement.By Lea Mira, HTN staff writer - 9.29.2023 InterContinental Hotels Group (IHG) has been making big strides in the realm of hotel technology, with its IHG One Rewards mobile app playing a … [Read more...]
The Hotels Network Unveils Marketing Message Templates to Help Hoteliers Optimize Website Personalization
Designed to enhance direct conversions, the templates leverage insights from top-performing personalized marketing messages drawn from THN’s global portfolio of over 19,000 client hotels.9.27.2023 The Hotels Network (THN), a direct growth platform for hotels, has unveiled its most recent innovation for hotel marketers to add to their toolkit of direct channel conversion boosters: Templates. This … [Read more...]
IRIS Releases New Guide to Help Hoteliers Select the Optimal Digital F&B Ordering Platform
Digital F&B ordering has seen a phenomenal growth in both its development and adoption from both sides of the menu – operators and guests.9.27.2023 IRIS, the leading provider of mobile ordering technology for the hospitality industry, has launched its latest eBook, The Hotelier’s Guide to Choosing a Digital F&B Ordering Platform, to empower operators to boost revenue, streamline … [Read more...]
Leveraging Technology to Highlight Your Hotel’s Sustainability Efforts
Tracking your sustainability performance with analytics demonstrates measurable impact and progress. Collect data on metrics like energy and water consumption, waste diversion rate, and greenhouse gas emissions.By Anton Safonov, Co-Founder and Chief Strategy Officer at Aquarius Hospitality Solutions - 9.25.2023 As sustainability becomes an increasingly important factor for travelers when … [Read more...]
Cendyn Integrates Its Digital Ads Management Platform with Google Performance Max for Travel Goals
By empowering hoteliers to easily enhance their visibility across all Google advertising channels and inventory, this exciting integration can lead to a substantial upsurge in direct bookings and revenue.9.24.2023 Cendyn, a catalyst for digital transformation in the hospitality industry,has announced the game-changing integration of its digital ads management platform with Google Performance Max … [Read more...]
Spotlight Interview: Ryan King, Senior Vice President, Americas, Shiji Group
9.20.2023 This summer, global hospitality technology solution provider Shiji announced the appointment of Ryan King to Senior Vice President for the Shiji Americas. “This reinforces Shiji’s commitment to strengthening its presence across the American continents,” noted the press statement, “particularly in light of the successful collaboration with global hotel chains in these regions.” With an … [Read more...]
Reimagining Hotel Operations and Guest Experiences Through the Integration of AI and Robotics
Robotic concierges are becoming more and more common in hotels across the country, offering services such as delivering amenities, providing room service, and even guiding guests around the property. (Image: The Westin Buffalo, New York, Relay Robotics)By Robert Grosz, President and COO, WorldVue - 9.20.2023 The hospitality industry is one of many who has taken notice and advantage of the … [Read more...]
Event Temple and Meeting Package Integrate Technology Capabilities to Revolutionize Hotel Event Management
Event Temple's cutting-edge hotel and event management platform, known for its easy to use, and scalable solutions will now seamlessly integrate with MeetingPackage's advanced booking capabilities.9.14.2023 Event Temple, the award-winning hotel and venue management solution and MeetingPackage, the all-in-one solution for groups and meeting sales have announced a strategic partnership and … [Read more...]
How Hotel Operations Technology Improves Employee Productivity, Enhances the Guest Experience, and Increases Profits
By leveraging the best use of technology, management reduces the burden on its most important resource: its staff. Employees become happier, more engaged, and more likely to stay with the hotel.By Raja Epsilon, founder and CEO of WrkSpot - 9.12.2023 In today’s information-driven world, we know that creating a positive guest experience is crucial for a hotel’s success. To survive in the … [Read more...]
Research: Three-Quarters of Hoteliers Agree That Revenue Management Technology Will Increase in Importance
According to the new research, 67% of survey respondents believe that the use of technology will have a "high" or "very high" impact on the profitability of their organizations.9.11.2023 A new research report examines how investors view revenue technologies, the role of artificial intelligence in hospitality, and how technology is reshaping hospitality industry. The research, “Unlocking hotel … [Read more...]
Cendyn Acquires Hotel Website Design, Digital Advertising, and Metasearch Solution Provider WIHP
The acquisition is expected to bolster Cendyn's role in the digital transformation of the hospitality industry. In addition to the acquisition, Cendyn has introduced CRM Analytics, a new feature for its eInsight CRM platform.By HTN Staff - 9.8.2023 Cendyn, a leading provider of hotel technology solutions, has acquired WIHP, which specializes in hotel metasearch services and technology. Founded … [Read more...]
Hilton to Boost Its EV Infrastructure By Installing 20,000 Tesla Chargers Across 2,000 Hotel Properties
The move comes in response to the growing demand for EVs, with over 4 million sold in the US to date. (Image: Courtesy of Hilton)By Lea Mira, HTN Staff writer - 9.11.2023 Hilton has announced plans to install at least six electric vehicle (EV) chargers at 2,000 of its North American hotel properties, purchasing the devices from Tesla. Once the installation is complete, Hilton will own more EV … [Read more...]
How Generative AI Tools Can Evolve (and Increase) Direct Hotel Bookings
A foremost step involves seamlessly integrating ChatGPT-like counterparts into various aspects of a hotel's website and booking engine, allowing your hotel to deliver high-quality answers to any guest inquiry.By Larry and Adam Mogelonsky - 9.11.2023 Generative artificial intelligence tools like ChatGPT are all the rage right now, with new announcements every week, especially in the hospitality … [Read more...]
W South Beach Elevates Hotel Event Experiences with 3D-Mapping Technology
The space is equipped with innovative 360 projection technology, a first for a hotel in North America.By Lea Mira, HTN staff writer - 9.11.2023 W South Beach, a renowned Marriott hotel in Miami, has recently unveiled its $6 million ballroom and meeting space renovation. The space is equipped with innovative 360 projection technology, a first for a hotel in North America. This technology allows … [Read more...]
Brera Serviced Apartments Leverages Integration Between SIHOT and IDeaS to Achieve Optimal Pricing Capabilities
The integration between SIHOT and IDeaS has transformed the approach for Brera, with SIHOT.PMS delivering in-depth data and IDeaS' revenue management system (RMS) providing pricing agility, enabling the accommodation business to swiftly react to changing market conditions.9.7.2023 Brera Serviced Apartments has drastically reduced workload and ensured optimal pricing by transitioning to automated … [Read more...]
Park Royal Hotels & Resorts To Roll Out Duetto’s Revenue Optimization Platform Across Eleven Properties
The revenue leadership team at Park Royal will now optimize room rates using Duetto’s Open Pricing methodology, through its GameChanger revenue optimization application.9.7.2023 Mexico’s Park Royal Hotels & Resorts announced today its partnership with Duetto, the hospitality industry’s leading software as a service provider of revenue strategy solutions. The resort specialist … [Read more...]
Atira Hotels Deploys DailyPay On-Demand Pay Solution to Give Its Employees a Powerful Financial Wellness Benefit
Through the partnership, Atira Hotels adds the financial wellness benefit of DailyPay to its robust employee benefits package, providing employees the opportunity to access their earned pay as they earn it to pay bills, spend, save, or invest on their own schedule. (Shown here: Hilton’s Hampton Inn-Chicago North/Loyola Station)9.5.2023 Atira Hotels, one of the hotel industry’s top hotel … [Read more...]
Pillows Hotel Reylof Achieves a TRevPAR Increase of 3% In Just One Month Using Oaky’s Front Desk Upsell Automation
The additional revenue generated amounts to 178 EUR ($194) per room. The hotel also achieved an impressive upsell conversion rate of 23%.8.30.2023 Oaky, an award-winning hotel upselling software solution trusted by thousands of hotels, is excited to announce that its Front Desk Upsell automation solution has generated incredible results for Pillows Grand Hotel Reylof, one of the pioneering … [Read more...]
From Training Support to Disaster Recovery: Here’s How PMS Technology is Saving Independent Hotel Operations
A PMS is only as valuable as an operator’s ability to use it. E-learning services have enjoyed a surge in popularity thanks to their ability to allow hotel workers to learn at their own pace and answer most questions without input from management.By Warren Dehan, President of Maestro - 8.29.2023 Independent hoteliers rely on technology to operate today in a way that has never been necessary. … [Read more...]
Lufthansa Innovation Hub Unveils AI Assistant Aimed at Optimizing the Hotel Booking Process for Business Travelers
Dubbed Swifty, the technology leverages OpenAI's advanced GPT-4 language model to simplify and streamline the complex process of corporate trip planning and hotel booking.By Lea Mira, HTN reporter - 8.29.2023 Lufthansa Innovation Hub, the digital innovation arm of the aviation conglomerate Lufthansa Group, has unveiled an artificial intelligence (AI) assistant aimed at enhancing the hotel … [Read more...]
Juniper Group Acquires Hotel Mapping Solution Provider Vervotech
Launched in 2018, Vervotech's platform seeks to addresses a longstanding challenge in the hospitality sector: duplicate listings across suppliers in hotel booking data.By HTN Staff - 8.28.2023 Vervotech, an India-based technology startup specializing in managing hotel room data and offering innovative solutions for hotel mapping, has been acquired by investment firm Juniper Group, a portfolio of … [Read more...]
Why Technology is Key to Enhancing Hotel Guest Wellness (and Profitability)
The future of wellness at hotels will require ever-increasing technical expertise and technology capabilities.By Larry and Adam Mogelonsky - 8.24.2023 One of our grand theories for the hotel industry going forward is that wellness programming will continue to rise in importance as a profit center, giving a strong ‘reason to visit’ (and revisit) to help differentiate any brand in any hotel … [Read more...]
INTELITY and McLaren Technologies to Showcase Latest Platform Capabilities at Hotel Industry Event
The INTELITY platform continues to offer hotels, resorts, and casinos the widest range of digital guest experience features, including customizable, guest-facing branded mobile apps with full mobile check-in, mobile check-out, ID capture and verification, health and safety checks, payments, and keyless entry capabilities.8.23.2023 Appeared first on: hoteltechnologynews.com … [Read more...]
Sanderson London Hotel Selects IRIS to Enhance In-Room Dining Operations and Optimize F&B Revenue Opportunities
The hotel has ambitious plans to boost revenue further by expanding the online ordering capabilities to other areas of the hotel like the bar area and for corporate events and conferences.8.21.2023 IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been chosen by the five-star Sanderson London to boost in-room … [Read more...]
Sabre Aims to Help Travel Agencies Improve Hotel Attachment Rates with Launch of New AI Solution
Lodging AI can help travel agencies improve hotel attachment rates, creating additional revenue opportunities and providing travelers with more personalized lodging options. 8.18.2023 Hospitality and travel technology provider Sabre Corporation has launched Lodging AI, marking the introduction of its Sabre Travel AI™ capabilities in the lodging sector and enhancing the … [Read more...]
How Centralized Data Practices Can Help Independent Hoteliers Level the Playing Field Against Established Brands
Data centralization creates a command center for your hotel’s data storage. It improves the speed of independent hotel operations by building connections between different departments, maximizing a hotel’s efficiency and revenue potential.By Warren Dehan, President of Maestro - 8.16.2023 It may not seem important, but is your hotel’s data centralized? Hospitality has parted ways with many … [Read more...]
Canary Technologies Launches Beta Version of Generative AI-Powered Guest Messaging System for Hoteliers
The product will assimilate relevant general hotel information from existing resources about the property and surrounding area in order to generate auto-responses using contextual guest information like reservation details and guest profiles.8.10.2023 Canary Technologies, the hospitality industry’s leading guest management system, is launching the beta version of Canary AI, a fully enabled … [Read more...]
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