Additionally, THN proudly earned recognition as the second-place recipient in the Parity Management Solution category.1.11.2024 The Hotels Network (THN) has been awarded the prestigious title of 2024’s #1 Direct Booking Tool by Hotel Tech Report for the second consecutive year. Additionally, THN proudly earned recognition as the second-place recipient in the Parity Management Solution … [Read more...]
SiteMinder Takes Home Title of Best Hotel eCommerce Platform at HotelTechAwards
SiteMinder was also crowned with the top award in the categories of ‘Best Channel Manager’, ‘Best Booking Engine’ and ‘Best Hotel Website Design’.1.11.2024 SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, has been recognized at the 2024 HotelTechAwards for its leadership in converging revenue management and marketing software for hotels. … [Read more...]
W Barcelona Boosts F&B Guest Spend by Two-Thirds with Hotel Mobile Ordering Solution from IRIS
The luxury hotel, popular with both residential and day guests, has reported notable results since implementation.1.10.2024 W Barcelona, situated on the famous Barceloneta Boardwalk, partnered with IRIS, the leading provider of digital F&B and guest experience platforms, to offer a broader digital ordering experience resulting in a boost in revenue and efficiencies. It selected both its … [Read more...]
Oaky Wins Title of Best Hotel Upselling Solution for Seventh Year In a Row
As hotels are always on the lookout for solutions to maximize revenue and improve the guest experience, Oaky continues to be the preferred choice for the 7th year running.1.10.2024 Oaky, the hyper-personalised hotel upselling software, is delighted to announce its latest victories at the 2024 HotelTechAwards. Not only has Oaky been crowned the #1 Upselling Software for the 7th consecutive year, … [Read more...]
Renaissance Hotels Launches Pilot Program for Virtual Concierge Service
RENAI By Renaissance is powered by both human expertise and artificial intelligence.By Lea Mira, HTN staff writer - 1.9.2024 Renaissance Hotels, part of Marriott Bonvoy’s portfolio, has announced a pilot program for a new virtual concierge service, RENAI By Renaissance. This service aims to provide guests with instant access to local recommendations for dining, attractions, and more, directly … [Read more...]
Interdepartmental Communications and Two-Way Staff Messaging Will Elevate Hotel Operations in 2024
By breaking down departmental barriers, embracing unified data management through an all-in-one PMS, and leveraging modern guest engagement tools, hotels position themselves as pioneers in guest-centric service, setting new standards of excellence in the hospitality industryBy Warren Dehan, President of Maestro - 1.8.2024 Thanks to technology, today’s hotel operators are breaking down … [Read more...]
Lokalee Raises $5.6 Million to Expand its Hotel Digital Concierge Solution
Lokalee "digital concierge" platform is designed to enhance guest interactions, streamline operations, and increase potential revenue for hotels.By HTN Staff - 1.8.2024 Dubai-based Lokalee, an AI-powered content platform for hotels, has secured $5.6 million in pre-series A funding. This financial boost, led by Crown Private Fund and supported by three other strategic investors with backgrounds … [Read more...]
Smartpricing Raises $14 Million for Its Hotel Revenue Management Software
The software uses a proprietary algorithm to process various types of data, including those related to the market, saturation, price trends in a specific geographic area, and the hotel’s history, to propose the best possible price to improve the performance of hospitality structures.By HTN Staff - 1.5.2023 Smartpricing, an Italy-based software provider specializing in revenue management for the … [Read more...]
Black Rock Oceanfront Resort Taps Agilysys To Increase Revenue and Personalize the Guest Experience
“We were looking for a partner to help us rise above the rest,” said Adele Larkin, general manager, Black Rock Oceanfront Resort.1.7.2023 British Columbia’s Black Rock Oceanfront Resort sought to elevate its brand by providing staff with the information and freedom to identify hospitality moments and act on them using advanced technology, tools and systems to provide truly exceptional luxury … [Read more...]
Spotlight Interview: Graham Rushin, Vice President of Sales and Marketing, IRIS
1.6.2024 IRIS is leading hospitalty technology platform that assists global hotels and restaurants in enhancing revenues, minimizing costs, and offering a seamless contactless guest experience. Leading IRIS’s sales and marketing operations is Graham Rushin, a seasoned IT professional with extensive experience in the hospitality industry. In this interview, Rushin discusses the unique features … [Read more...]
FCS Solutions Unveils New Brand Identity in Support of the Hospitality Technology Company’s Transformative Strategy
The company introduced a new visual identity and a renewed vision in line with its latest product offering, FCS1, as part of an extensive rebranding initiative.12.26.2023 FCS Solutions, global leading provider of hospitality technology, announced its rebranding – signaling a pivotal moment in the company’s evolution. Aligning with the company’s flagship solution, FCS1, which was launched in … [Read more...]
How AI Turbocharges Attribute-Based Shopping, Enabling Hotels to Increase Revenue and Profitability
The ability for hotel guests to select individual rooms, configurations, services, add-ons and ancillaries in an a la carte manner has long been sought after as a way to bolster net revenues (some postulate by as much as 10% for the average property) without any significant upleveling of the physical product. And now, with some AI bolted on, this newly unlocked value may finally be achieved.By … [Read more...]
Stayntouch Lands $48 Million Investment to Enhance Its Hotel Technology Solutions and Grow Its Market Presence
Stayntouch provides a user-friendly cloud PMS that enables hotels to streamline operations and integrate front and back office functions. By Lea Mira, HTN Staff Writer - 12.14.2023 Stayntouch, a prominent player in the hotel property management systems (PMS) sector, has secured $48 million in a strategic growth equity investment. The financing round was spearheaded by Sixth Street Growth, the … [Read more...]
INTELITY Fuels Expansion with $5 Million Strategic Growth Investment and New Leadership
INTELITY is a global leader in guest experience technology, integrating mobile, in-room, and operational tools into one fully-integrated hospitality platform.By Lea Mira, HTN Staff Writer - 12.14.2023 Hospitality technology solution provider INTELITY has secured $5 million in strategic growth capital. The funding includes contributions from LLR Partners and SaaS industry veterans Steve Proctor … [Read more...]
Trump International Beach Resort Utilizes Financial Management Tools from Aptech to Optimize Operations
The popular luxury destination is leveraging the complete portfolio of Aptech solutions – PVNG, Execuvue, and Targetvue – to streamline all enterprise accounting, business intelligence and budgeting and forecasting processes.12.13.2023 Trump International Beach Resort in Miami has selected Aptech to gain access to the financial information it needs to make effective business decisions. The … [Read more...]
Maestro PMS Joins Forces with Hotel Mogel Consulting to Help Hoteliers Maximize Technology-Enabled Success
employee satisfaction must trump guest satisfaction at all costs, and that cannot be done effectively if independent of technology.12.13.2023 Maestro PMS has partnered with Hotel Mogel Consulting Ltd. to externally evaluate hotel operations and ensure that owners are getting the most out of their technologies to maximize team productivity. As part of its core commitment to customer service and … [Read more...]
Advanced Hotel Technology Starts with a Tailored Solution
Technology advancements don’t always have to look big and earth-shattering. Sometimes it takes a minor adjustment, made with hotel staff in mind, that leads to an easier path to adoption, and in turn, a happy management team.Scott Schaedle, founder and CEO of Quore - 12.13.2023 Hospitality technology played a role in transforming the hotel industry long before the pandemic. Even more so today, … [Read more...]
Le Méridien Pasadena Arcadia Boosts Hotel F&B Revenue By 24 Percent with Mobile Dining App from IRIS
Guests can now customize and personalize their orders, add messages to the chef and enjoy a quicker, more accurate delivery with customer wait times being halved.12-13.2023 Le Méridien Pasadena Arcadia, part of Aimbridge Hospitality, has embraced evolving customer preferences and technological advancements by implementing IRIS’ mobile dining app, resulting in a transformation of their F&B … [Read more...]
Spotlight Interview: Joshua Rogers, Cofounder and CEO, Alertify
12.3.2023 With a background in strategy consulting and capital markets, Joshua Rogers brings a wealth of expertise to the table. Prior to founding Alertify, he led high-impact consulting projects at KPMG Russia, and successfully managed large portfolios in banking. His entrepreneurial spirit led him to establish Envitae, a luxury short-term rental management company, where he encountered … [Read more...]
From Static Hotel Brochures to Dynamic Guest Experiences: How AI Will Drive the Evolution of Hotel Websites
Adaptable hotel websites with automated personalization and integrated booking engines (IBEs) that have memory represents a paradigm shift that will serve to unlock substantial new economic value for brands and independent properties.By Larry and Adam Mogelonsky - 12.1.2023 Unveiled a year ago today as a “low-key research preview,” and quickly emerging as the poster child of the AI … [Read more...]
Amazon One Enterprise’s Palm Recognition Technology is Poised to Change the Game for Hotel Access Control
Amazon One Enterprise is currently available in preview in the United States and hospitality organizations are expressing keen interest, viewing the technology as a more secure, efficient way to manage authentication and access their systems. Among them is IHG Hotels & Resorts, the global hospitality company with over 6,000 hotels in more than 100 countries, which will begin piloting the … [Read more...]
Starfleet Research Launches Surveys for Research Reports on Hotel IoT Security, Pool Water Management, and Guest Data Capture
For each completed survey, Starfleet Research will donate $5.00 to Ecologi, a nonprofit organization that partners with climate projects to offset carbon emissions.11.27.2023 Starfleet Research, the leading provider of benchmarking best practices in technology-enabled business initiatives, has announced the launch of three new market research surveys for hotel and resort IT directors and other … [Read more...]
WooHoo Partners with Intel to Redefine the Hotel Guest Experience with Next-Generation Voice AI Assistant Speaker
With a completely customizable interface, including preferred wake words, hotels can now personalize their branding and engagement. Guests can also use the multi-lingual touch commands to make requests, phone calls and check F&B menu digitally directly on the WooHoo® device.11.21.2023 WooHoo is a Silicon Valley-based solution provider and the developer of WooHoo® X-Series, an award-winning … [Read more...]
Hyatt Hotels & Resorts Names Grazzy a Preferred Technology Provider for Its Digital Tipping Solutions
Grazzy empowers gratuity from guests without cash and offers instant payouts for hotel employees.11.21.2023 Grazzy, the digital tipping platform driving higher earnings for hotel workers, has been named a preferred technology provider by Hyatt Hotels. With this status, all 700+ Hyatt locations can utilize Grazzy’s digital tipping solutions to help hotel operations, bar and restaurant staff … [Read more...]
Cendyn and SiteMinder Join Forces to Help Hotels Achieve Their Full Revenue Potential
Through the partnership, Cendyn customers can now gain full access to SiteMinder’s revenue platform to complement the capabilities they receive through Cendyn’s central reservations system.11.20.2023 Cendyn, a catalyst for digital transformation in the hospitality industry, and SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, have … [Read more...]
Spotlight Interview: Mark Lewis, Founder and CEO at HotelREZ
11.20.2023 Twenty years ago, Mark Lewis founded HotelREZ, creating one of the largest and highly awarded hotel distribution consortia, as well as launching World Rainbow Hotels, the world’s only GDS-enabled consortia for the LGBTQ+ market. More recently, HotelREZ acquired British hospitality brand Best Loved Hotels, opened the company’s first owned luxury hotel in Mykonos, Greece, and launched … [Read more...]
Virdee Secures $12.4 Million to Expand Its Hotel Check-In Automation and Guest Experience Management Capabilities
The company's contactless hotel check-in experience is compatible with any system, whether it is web-, app-, or kiosk-based.By Lea Mira, HTN staff writer - 11.16.2023 Virdee, a Texas-based solution provider specializing in guest experience technology and check-in automation for the hospitality industry, has secured $12.4 million in Series A funding. The funding round was led by Moneta Ventures, … [Read more...]
How Hotels Can Protect Power Devices from Looming Cyber Threats in an Interconnected IT Environment
Hotel IT teams that integrate a robust power management strategy with evolving cyber defense practices will be in a strong position to stay ahead of emerging risks.By James Martin, Global Connectivity Product Manager at Eaton - 11.16.2023 As IT strategies have evolved amid the digital transformation, an era of generative AI is emerging that is changing the way hotels serve guests. Solutions such … [Read more...]
Event Temple Partners with Apaleo to Innovate and Simplify the Group and Event Booking Process for Hotels
This integration will enable hotels all sizes to easily manage event and group bookings, while also leveraging Apaleo's PMS to streamline guest services, room reservations, and billing, all within one unified platform.11.15.2023 Event Temple, the award winning hotel and venue management software, has announced its latest strategic partnership and integration with Apaleo, the cutting-edge open … [Read more...]
Mandarin Oriental, Costa Navarino, Taps IRIS to Enhance the Hotel Guest Experience With F&B Digital Ordering App
Through the IRIS app, guests can order a range of food and drink items (to be enjoyed in their rooms, at the Tranquillity Pool or at the Ormos Beach Club) and peruse the hotel’s range of bespoke services and amenities, all available to order and reserve from the palm of their hands. 11.15.2023 IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for … [Read more...]
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