For each completed survey, Starfleet Research will donate $5.00 to Ecologi, a nonprofit organization that partners with climate projects to offset carbon emissions.11.27.2023 Starfleet Research, the leading provider of benchmarking best practices in technology-enabled business initiatives, has announced the launch of three new market research surveys for hotel and resort IT directors and other … [Read more...]

With a completely customizable interface, including preferred wake words, hotels can now personalize their branding and engagement. Guests can also use the multi-lingual touch commands to make requests, phone calls and check F&B menu digitally directly on the WooHoo® device.11.21.2023 WooHoo is a Silicon Valley-based solution provider and the developer of WooHoo® X-Series, an award-winning … [Read more...]

Grazzy empowers gratuity from guests without cash and offers instant payouts for hotel employees.11.21.2023 Grazzy, the digital tipping platform driving higher earnings for hotel workers, has been named a preferred technology provider by Hyatt Hotels. With this status, all 700+ Hyatt locations can utilize Grazzy’s digital tipping solutions to help hotel operations, bar and restaurant staff … [Read more...]

Through the partnership, Cendyn customers can now gain full access to SiteMinder’s revenue platform to complement the capabilities they receive through Cendyn’s central reservations system.11.20.2023 Cendyn, a catalyst for digital transformation in the hospitality industry, and SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, have … [Read more...]

11.20.2023 Twenty years ago, Mark Lewis founded HotelREZ, creating one of the largest and highly awarded hotel distribution consortia, as well as launching World Rainbow Hotels, the world’s only GDS-enabled consortia for the LGBTQ+ market. More recently, HotelREZ acquired British hospitality brand Best Loved Hotels, opened the company’s first owned luxury hotel in Mykonos, Greece, and launched … [Read more...]

The company's contactless hotel check-in experience is compatible with any system, whether it is web-, app-, or kiosk-based.By Lea Mira, HTN staff writer - 11.16.2023 Virdee, a Texas-based solution provider specializing in guest experience technology and check-in automation for the hospitality industry, has secured $12.4 million in Series A funding. The funding round was led by Moneta Ventures, … [Read more...]

Hotel IT teams that integrate a robust power management strategy with evolving cyber defense practices will be in a strong position to stay ahead of emerging risks.By James Martin, Global Connectivity Product Manager at Eaton - 11.16.2023 As IT strategies have evolved amid the digital transformation, an era of generative AI is emerging that is changing the way hotels serve guests. Solutions such … [Read more...]

This integration will enable hotels all sizes to easily manage event and group bookings, while also leveraging Apaleo's PMS to streamline guest services, room reservations, and billing, all within one unified platform.11.15.2023 Event Temple, the award winning hotel and venue management software, has announced its latest strategic partnership and integration with Apaleo, the cutting-edge open … [Read more...]

Through the IRIS app, guests can order a range of food and drink items (to be enjoyed in their rooms, at the Tranquillity Pool or at the Ormos Beach Club) and peruse the hotel’s range of bespoke services and amenities, all available to order and reserve from the palm of their hands. 11.15.2023 IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for … [Read more...]

The unified platform serves 65,000 hotels across 185 countries, along with short-term rental data covering over 19 million short-term rental properties.11.9.2023 OTA Insight, the global leader in cloud-based market intelligence for the travel & hospitality industry, has rebranded to Lighthouse. The rebrand consolidates multiple products and acquired companies into a single, unified … [Read more...]

To attract more online traffic to your hotel's website, consider using short-form video ads on popular search engines like Google. In these ads, showcase your hotel's unique amenities, culture, and experiences.By Lauren Hall, CEO and Founder of iVvy - 11.7.2023 In an era where technology shapes everything from how we work to how we communicate, the hospitality industry stands at the forefront of … [Read more...]

This new partnership is enabling hotels like Fidelis to secure more direct bookings.11.2.2023 SIHOT, a leading hotel modular management system, and Mirai, a pioneer of direct hotel sales technology specialist, have partnered to provide hotels with direct connections to metasearch engines for live pricing and availability updates. The partnership enables SIHOT users to connect to Mirai Metasearch … [Read more...]

The acquisition aligns seamlessly with Thynk’s strategic growth initiatives following its USD$13 million Series A funding in April this year.10.31.2023 Thynk, a global provider of advanced technology solutions for data-driven hotel sales and operations management, has acquired of ‘Please ask m’, a pivotal step in fortifying its hospitality cloud solution. This acquisition aligns seamlessly with … [Read more...]

initiatives, set to launch early next year, are part of Hilton's commitment to digitally transform the business travel experience, from booking to billing.By HTN Staff - 10.29.2023 Hilton is rolling out two new digital innovations aimed at enhancing the travel experience for small- and medium-sized businesses. Both initiatives are set to launch early next year, according to a company … [Read more...]

Work to implement the solution began in January 2023, and the goal is for all hotels and most central functions to be connected to the new platform by the first half of 2024.10.27.2023 Having a cloud-based platform for all hotels and central functions will create a new common way of working for Scandic. It will also enable an even better guest experience and higher efficiency through better … [Read more...]

While the use of facial recognition technology in theme parks could potentially streamline operations and enhance guest experiences, it also raises important questions about personal privacy and data security.By Lea Mira, HTN staff writer - 10.28.2023 Universal Orlando Resort has begun testing a new facial recognition technology, dubbed “Photo Validation,” as a potential replacement for the … [Read more...]

In order for hotel brands to commercialize wellness in a labor-light manner and beyond traditional spa services, technologies like the latest in machine learning become instrumental for future revenue generation.By Larry and Adam Mogelonsky - 10.28.2023 In the year 1900, the average life expectancy was 47. A century later, it was 77 globally. Whether or not we extrapolate this trendline … [Read more...]

By facilitating strict compliance with North Carolina Trust Accounting regulations, Guesty gives customers the confidence they need in their operations to ensure they are meeting the highest legal standards.10.25.2023 Guesty, the leading hospitality operations platform, has expanded its accounting solution – Guesty Accounting – which now enables hospitality businesses to comply with North … [Read more...]

Whether it's poolside cabanas, rooftop lounges, or even remote beachfront spots, an innovative mobile ordering POS and delivery system enables your guests to access digital menus, place orders, and have their selections delivered right to their location.By Lucas Topper, Digital Marketing Specialist at GoTab - 10.24.2023 Imagine this: your guests are lounging in poolside cabanas, the sun warming … [Read more...]

10.24.2023 Brian Sathianathan is the co-founder and Chief Technology Officer at Iterate.ai, whose Interplay platform is used by businesses across industries to develop low-code AI applications. Previously, Sathianathan worked at Apple on various emerging technology projects that included the Mac operating system and the first iPhone. Here he shares his insights about the rapid growth of AI … [Read more...]

The branded mobile app powered by the INTELITY platform will allow guests seamless check-in, easy check-out, and secure access to their hotel room via mobile key.10.24.2023 Juniper Preserve Resort in Bend, Oregon has partenered with INTELITY, provider of hospitality’s leading guest experience and staff management platform. Located on the acclaimed Juniper Preserve Resort wellness community, the … [Read more...]

With Nomi's intellectual property integrated into Mews Guest Journey, hoteliers will, according to the company, be able to provide a hyper-personalized experience for their guests.By Lea Mira, HTN staff writer - 10.21.2023 Hospitality technology solution provider Mews has acquired Nomi Travel, a Nashville-based hospitality startup, as part of its mission to improve the quality of the hotel  … [Read more...]

While the biggest advantage of strongly interfaced technologies pertains to the hidden insights that can be revealed to grow the topline or the bottom line, a close second is the value from having all the data amalgamated and then filtered so that executives can more readily act on what’s explicitly relevant to them.By Larry and Adam Mogelonsky - 10.19.2023 The fourth quarter brings the … [Read more...]

This partnership and integration empowers hoteliers to grow group revenue, drive operational excellence, and deliver world class guest experiences and events.10.18.2023 Event Temple, the multiple award winning hotel sales and catering software provider, is now integrated with Oracle’s OPERA Cloud and officially available on Oracle Cloud Marketplace. This partnership and integration empowers … [Read more...]

The roll-out of OPERA Cloud Property Management (PMS) is starting with Minor Hotels’ flagship luxury hotel, the Anantara Siam Bangkok Hotel, Thailand.10.17.2023 Minor Hotels is upgrading 100 of its properties to Oracle OPERA Hospitality Cloud. By moving to the cloud, the growing hotel owner, manager, and operator will be able bolster efficiency and unify guest profiles across its global … [Read more...]

A Master Service Agreement has been signed which will allow for expanded use of Infrasys Cloud Point-of-Sale (POS) in Marriott International hotels in Africa, Asia Pacific, the Caribbean and Latin America, Europe, and the Middle East.10.17.2023 Shiji, the global hospitality technology innovator, announced that a Master Service Agreement has been signed which will allow for expanded use of … [Read more...]

The platform will be deployed at more than 6,000 U.S. and Canadian hotels, making it one of the largest rollouts of guest-facing AI technology in hospitality.10.13.2023 Canary Technologies has announced a new partnership with hotel franchisor Wyndham Hotels & Resorts. Wyndham tapped Canary to power the company’s new AI-enabled Guest Engagement Platform. The platform will be deployed at more … [Read more...]

The comprehensive and rapid implementation of its next-generation PMS, sitting upon the Shiji Enterprise Platform, marks a new chapter in a longstanding, 25-year partnership between Shiji and The Hongkong and Shanghai Hotels.10.10.2023 Shiji, the global hospitality technology innovator, announced the comprehensive and rapid implementation of its next-generation PMS, sitting upon the Shiji … [Read more...]

Learn from HR data integration experts how successful hotels and resorts eliminate manual double-data entry between their POS system and other HR apps to streamline workforce management. 10.10.2023 Flexspring, an industry expert in POS system integration with payroll and other HR apps, invites hotel operators, managers, and IT directors to open the doors to hotel and resort efficiency with … [Read more...]

The 300-acre Rudding Park centralized its operations under a single database accessible through the cloud, simplifying the property’s daily operations and improving revenue.10.10.2023 Rudding Park, a privately owned luxury spa and golf resort in Harrogate, North Yorkshire, England, has taken great strides to invest in technology and keep pace with new operational challenges. The resort offers 90 … [Read more...]