HSMAI Staff recently had the opportunity to chat with David C. Edelman, a speaker at the HSMAI Commercial Strategy Conference, June 25&26 in Charlotte. David is author of the upcoming book, Personalized: Customer Strategy in the Age of AI, and is a sought&after advisor on digital transformation and marketing. Appeared first on: hotelnewsresource.com … [Read more...]
Archives for 03/04/2024
Four Seasons Hotel New York Downtown Continues Restaurant&in&Room Chef Series with a New Lineup of Masters
A year of refined gastronomy lies ahead as Four Seasons Hotel New York Downtown continues its Restaurant&in&Room Chef Series and announces its first culinary collaboration of 2024. Appeared first on: hotelnewsresource.com … [Read more...]
Insights: Customer Experience Management & Business Vs. Customer Expectations
One of the biggest challenges for many businesses is the growing gap between what business leaders think good customer service is and what customers want. In this article, we'll cover a few basics, discuss how customers' and leaders' perceptions often differ, and provide tips to close the gap and get your CX strategy back on track. Appeared first on: hotelnewsresource.com … [Read more...]
Should Hotel Elevators Connect to Their PBX Systems? & By Dave Mann
While PBX systems utilizing VoIP networks are ideal for general hotel communication, emergency communications paths within the elevator must meet unique code requirements and require special attention as it pertains to risk/liability reduction. Consider these shortcomings. Appeared first on: hotelnewsresource.com … [Read more...]
Embassy Suites Syracuse Destiny USA Hotel in Syracuse, NY Listed for Sale
The Hotel is ideally located adjacent to Destiny USA, the ninth&largest shopping center in America, which attracts over 15.9 million visitors every year. Additionally, the Hotel is two miles north of Downtown Syracuse, at the confluence of Interstate 81 and Interstate 690. Appeared first on: hotelnewsresource.com … [Read more...]
Spotlight Shines Brighter on Algorithmic Price&Fixing by Hotels
After a series of lawsuits, newly expressed interest in a case by the DOJ and FTC could signal more scrutiny over alleged hotel pricing collusion. Appeared first on: hotelnewsresource.com … [Read more...]
Fordson Hotel in Oklahoma City Joins The Unbound Collection by Hyatt
Hyatt Hotels Corporation (NYSE:H) announced today that Fordson Hotel, an industrial revolution&inspired property located in Oklahoma City's emerging West Village District, has officially joined World of Hyatt and The Unbound Collection by Hyatt brand. Appeared first on: hotelnewsresource.com … [Read more...]
Grand Hyatt Barcelona Hotel Opens
Located in the exclusive Alta Barcelona neighborhood, Grand Hyatt Barcelona is only a stone's throw away from the most iconic spots in the city Appeared first on: hotelnewsresource.com … [Read more...]
Positive U.S. Travel Sentiment Increases Despite Cost Pressures According to MMGY Global Survey
Three&Quarters of Americans Plan to Take a Trip in the Next Year Appeared first on: hotelnewsresource.com … [Read more...]
High Cost of Borrowing Contributes to 19% Fall in European Hotel Transactions in 2023
High inflation and interest rate rises had a major impact on the European hotel investment market last year, slowing transaction activity and taking volumes 19% lower than in 2022, the second lowest level of investment in the past decade, according to our HVS European Hotel Transaction Report, published this week in partnership with our European hotel brokerage arm HVS Hodges Ward … [Read more...]
HFTP's New HITEC Technology Investment Conference Takes Shape, Co&located with HITEC 2024
The niche investment conference will connect technology company executives, investors, and M&A consultants for the opportunity to discuss potential partnerships. Appeared first on: hotelnewsresource.com … [Read more...]
Radisson Collection Hotel & Spa, Riverfront Srinagar Opens in India
Strategically located, the hotel enjoys proximity to major tourist attractions such as Dal Lake, Mughal Gardens, Tulip Garden, Shalimar Garden, Cheshmashahi Garden, Pari Mahal, Shankaracharya Temple, historical Lal Chowk, and Downtown Srinagar. It can be easily reached by car or taxi from Srinagar International Airport and the local bus and train stations. Appeared first on: hotelnewsresource.com … [Read more...]
San Francisco's Tourism Industry Slowly Recovering & Axios
San Francisco's tourism industry is trending in the right direction, but it's still nowhere near pre&pandemic levels. Appeared first on: hotelnewsresource.com … [Read more...]
Hilton Acquires Majority Controlling Interest in Sydell Group to Expand NoMad Hotels Brand Worldwide
Brand marks Hilton's debut in fast&growing luxury lifestyle category Appeared first on: hotelnewsresource.com … [Read more...]
Accor Announces Six Key Signings Across Asia in Q1 2024
Accor's Premium, Midscale & Economy Division Launches 2024 With Expansion Activity in key Regional Markets Appeared first on: hotelnewsresource.com … [Read more...]
Maximizing Hotel Revenue: How Software Solutions Drive RevPAR Growth
Optimizing Revenue per Available Room (RevPAR) is one of the key focuses of most hoteliers. Travel is up, but so are guest expectations. Navigating the complex world of revenue management requires innovative solutions. While dedicated revenue management software is a component of this process, all of your technology must work together to increase your bottom line. Appeared first on: … [Read more...]
Sofitel Jaipur Jawahar Circle Hotel to Open 2028 in India
Accor announce the signing of a partnership agreement with EBU Estate Developers Private Limited for the development of a Sofitel hotel in India, the Sofitel Jaipur Jawahar Circle. The new&build luxury hotel is scheduled to open its doors in 2028. Appeared first on: hotelnewsresource.com … [Read more...]
300 Room Esplanade Hotel Fremantle in Australia Listed for Sale
The Esplanade Hotel Fremantle has been listed for sale as owners look to capitalise on strong investor demand for large scale hospitality assets across Australia. Appeared first on: hotelnewsresource.com … [Read more...]
Kimpton Las Mercedes Hotel to Open Early This Summer in the Dominican Republic
Kimpton Hotels & Restaurant announced today it will open a new boutique luxury hotel in the urban destination of Santo Domingo. Marking the brand's first property in the Dominican Republic, Kimpton Las Mercedes will open in early Summer 2024. Appeared first on: hotelnewsresource.com … [Read more...]
576 Room Voco Seoul Myeongdong Hotel to Open in South Korea
IHG Hotels & Resorts announced the signing of voco Seoul Myeongdong in partnership with Gravity Asset Management's Seoul South Gate Hotel Operations Company and Hotel HDC Co., Ltd. The 576&room property will be rebranded as voco ahead of welcoming guests by the middle of this year. Appeared first on: hotelnewsresource.com … [Read more...]
V Starr names Sonya Haffey CEO
V Starr, an interior design firm based in South Florida, has promoted Sonya Haffey, formerly the firm’s principal of 15 years, to CEO of the company. Under this new title, Haffey will continue to make significant decisions and handle direct relations with outside investors, clients and various stakeholders. As she continues to manage executive-level functions, Sonya remains committed to the growth … [Read more...]
HB Exclusive: eTip now available on Oracle Cloud Marketplace
eTip, a digital tipping and financial benefits platform, is now available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (OCI) and integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). Hotels and hospitality companies using Oracle Hospitality OPERA Cloud can now use eTip’s cashless tip disbursement platform. Oracle Cloud … [Read more...]
The ultimate check-in: Rappel, swim or cogwheel ride to the world’s most secluded stays
For the adventurous traveller, the fun can begin before you’ve even checked in. Holidaymakers are looking for the adventurous and extreme, according to travel industry data.Over 50 per cent of global travellers are keen to embrace the unknown, according to Booking.com’s Travel Predictions 2024 study.While this may not be quite as off-grid as Jim Hawkins’ adventure in Treasure Island, … [Read more...]
Digital Nomad Guide to Living in Hoi An
Welcome to my digital nomad guide to living in Hoi An. This wonderful and historic Vietnamese city is one of my favorite places to work remotely. It offers the perfect mixture of ancient culture, modern amenities, and one of the best beaches I’ve ever visited.Table of Contents Living in Hoi An as a digital nomad gave me the best work/life balance I’ve ever experienced. From solid beach WiFi to … [Read more...]
The Meritage Resort & Spa renovates in Napa Valley
The Meritage Resort and Spa has revealed its $25-million renovation, presenting 322 transformed guestrooms alongside its existing 147 guestrooms and suites, now boasting a total of 467 modern guest accommodations. This renovation also encompasses a new lobby and expanded bar area, refreshed ballrooms, pre-function and meeting rooms, an updated bowling lounge, a reimagined café and grab-and-go … [Read more...]
#WalangPasok: Class Suspensions For April 5, 2024, Friday
#WalangPasok: Updated List of Work and Class cancellations for April 5, 2024 (Friday) Table of Contents Manila, Philippines – Due to the hot weather, several schools suspended in-person classes on April 5, 2024. The Department of Education has implemented an alternative delivery mode of learning to mitigate the impact of weather conditions on students. Walang Pasok Updates: April 5, … [Read more...]
Cornell study shows how tax reform could boost hospitality investment
The Tax Relief for American Families and Workers Act of 2024, H.R. 7024, could provide substantial tax relief to hotels across the country, incentivizing investments in renovations and property upgrades, according to a Cornell University study commissioned by the American Hotel & Lodging Association. The study, conducted by Cornell’s Center for Hospitality Research, highlights how hotels of … [Read more...]
Rosewood Schloss Fuschl, Austria, Planning for July 1st Opening
On the edge of the majestic Austrian Alps, the new Rosewood Schloss Fuschl unfolds against the backdrop of centuries past, where the air is infused with the echoes of history. With the booking platform now open to the public, guests can experience the alpine escape once exclusively designed for Austrian nobility. This summer, the doors of this prestigious establishment will officially open July 1, … [Read more...]
Sonnenblick-Eichner Co. arranges $19.5M refi loan
Sonnenblick-Eichner Company, has arranged $19.5 million of first mortgage debt to refinance the Texican Court hotel in Irving, TX on behalf of Valencia Hotel Group. The non-recourse five-year, fixed-rate loan was funded by a Wall Street investment bank. The loan is interest-only for the entire term at an interest rate of 7.74%, which included a buydown of the rate required by the lender. Built in … [Read more...]
Tips for Planning a Safari in Uganda
Planning a safari in Uganda? Going on a safari in Uganda offers an incredible opportunity to explore the country’s diverse tourist destinations. From the dense Bwindi Impenetrable Forest National Park and Mgahinga National Park in the southwestern part, famous for their mountain gorillas, to the remote Kidepo Valley National Park in the northeast’s Kaabong district, each location promises … [Read more...]