Apple Vision Pro’s visionOS will likely enable developers to make progressively more useful tools purpose-built for Apple’s mixed reality headset, in turn opening more doors to further development and newer applications for all metaverse devices – a virtuous circle.By Larry and Adam Mogelonsky - 8.8.2023 With the grand unveiling of the Apple Vision Pro, as well as the previous PSVR2 and Meta … [Read more...]
Drury Hotels Taps Canary Technologies for Secure Digital Authorization Solution at 150-Plus Locations
Drury will use Canary’s Digital Authorization solution to upgrade compliance and security to keep customer data safe and protect their properties from credit card fraud.8.4.2023 Canary Technologies , the hospitality industry’s leading Guest Management System, has been selected by Drury Hotels to implement Canary’s Digital Authorization technology for Drury’s more than 150 hotels in 26 … [Read more...]
WooHoo Partners with GoTickin to Enable Hotel Guests to Place Housekeeping Requests on In-Room Voice AI Assistants
With WooHoo® Voice AI technologies integrated with GoTickin, hotel guests can now directly request amenities like toiletries and room maintenance along with food & beverages, room controls, etc. through a simple voice or touch command.8.3.2023 WooHoo, the leading provider of in-room AI assistants for hospitality, is collaborating with GoTickin to enable hotel guests to request for amenities … [Read more...]
When It Comes to the Benefits of Guest Messaging Technology, More Hoteliers are Getting the Message
As more hotels finally embrace cloud-native technology, we expect messaging to increase rapidly.By Andrew Pirret, SVP, Product at Alliants - 8.2.2023 The State of Travel 2023 report, published last month by Skift Research, contains more than 250 insights. But there was one statistic that stood out for us: the low adoption (10%) of guest messaging platforms by hotels worldwide. As more hotels … [Read more...]
Spotlight Interview: Casey Zenner, Vice President of Global Sales at Kount
7.31.2023 Casey Zenner is a software sales veteran who, for the past six years, has been with Kount, a leading trust and safety technology solution provider. Kount, an Equifax company, uses data-driven decisions, advanced machine learning, and decades of experience to overcome the challenges that commonly plague today’s growing businesses, including hotels and other hospitality companies. … [Read more...]
Stay Hospitality Selects Mews to Automate Hotel Operations and Enhance the Quality of the Guest Experience
Stay Hospitality will use Mews Payments to transform clunky transactional processes into invisible, frictionless experiences.7.24.2023 Mews, the innovative hospitality cloud, has been chosen by Stay Hospitality, the American short-term vacation rental and hotel management group, to automate and enhance their growing hotel operations. As a hotel and short-term vacation rental … [Read more...]
IRIS Releases eBook on Mobile Dining With Marketing Tips to Help Hoteliers Increase F&B Spend and Skyrocket Order Volumes
IRIS’ eBook demonstrates how hoteliers can drive awareness and uptake of their app, increase order volumes, boost guest spend and meet today’s travellers' self-service expectations.7.21.2023 IRIS, a global provider of digital F&B and guest experience platforms, is delighted to launch their latest eBook, “How to market your online F&B ordering platform for maximum success.” There are 15 … [Read more...]
Sabre Corporation Acquires Techsembly to Enhance its Hotel Technology Solutions
Techsembly specializes in offering a comprehensive e-commerce solution that enables hotels worldwide to efficiently manage multiple online property stores, products, and logistics through a centralized platform.By Lea Mira, HTN staff writer - 7.19.2023 Travel software and technology solution provider Sabre Corporation, a publicly-traded company based in Southlake, Texas, has acquired Techsembly, … [Read more...]
Starhotels Enlists IDeaS to Help Maximize Revenue and Profit Potential At 28 Hotel Properties Across Italy and the UK
The rollout will allow Starhotels’ properties to compete equally with international brands backed by advanced technology and strong revenue management practices. (Shown here: The Franklin Hotel in London)7.18.2023 Starhotels will deploy G3 Revenue Management System (RMS) from IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, to improve … [Read more...]
Fantasyland Hotel Taps INTELITY to Improve the Guest Experience with Mobile Check-in, Mobile Key and More
Powered by the INTELITY platform, contactless service and digital amenities are available to Fantasyland Hotel guests throughout their stay.7.17.2023 Appeared first on: hoteltechnologynews.com … [Read more...]
Oaky Integrates with Stayntouch to Empower Hotels with Next-Generation Upselling and Revenue Optimization
Building upon their successful one-way integration, Oaky and Stayntouch now release a robust two-way connection, letting hotels across the globe, and in the US market specifically, unlock more benefits of automated upselling, driving increased revenue and enhancing the guest experience.7.12.2023 Oaky, the hyper-personalised hotel upselling solution, has integrated its platform capabilities with … [Read more...]
Cloud-Hosted Hotel PMS Data: Who Holds the Keys and Why It Matters
Cloud-based systems are also open to cyber-attacks and malware incursions, and there are a wealth of cybersecurity tips operators can follow to avoid or mitigate the likelihood of such an attack. By Warren Dehan, President of Maestro - 7.11.2023 What’s in the cloud — and who owns it — anyway? Despite the industry’s reliance on cloud computing, security myths and other concerns swirl among … [Read more...]
The Hotels Network Launches Travel Assistance Insurance Solution to Help Hoteliers Increase Website Conversions
The launch of SafeDirect comes at an opportune moment, as travelers are showing growing interest in insurance.7.7.2023 The Hotels Network (THN), a full-stack growth platform for hotels, has announced its latest innovative offering, SafeDirect, designed for hoteliers to dramatically increase their website conversions. The all-in-one turnkey solution allows hotels to effortlessly provide … [Read more...]
HyperGuest Lands $23 Million to Scale Its Business-to-Business Hotel Distribution Technology Platform
HyperGuest aims to redefine the BtoB distribution landscape and empower hoteliers to optimize inventory distribution, streamline operations, and increase revenue.By HTN Staff - 7.9.2023 HyperGuest, an Israeli-based hospitality technology platform founded in 2020, has reportedly closed a $23 million Series A funding round led by Lightspeed Venture Partners, with participation from Viola Ventures … [Read more...]
Rest Assured: How Hotels are Embracing the Technology of Sleep to Improve the Guest Experience
Enhancing a hotel’s sleep program is first and foremost a defensive play; guests who don’t sleep well are unlikely to return. But these room amenities can also act as key points of differentiation to drive bookings, grow ADR, elevate a room category, upsell or assuage guests during error recovery.By Larry and Adam Mogelonsky - 6.29.2023 In an ideal world, every guest who books a room would spend … [Read more...]
The Hazelton Hotel Taps INTELITY to Elevate the Guest Experience and Streamline Back-of-House Operations
The hotel has implemented the INTELITY platform to offer its guests a digital and modern, smart-room experience, as well as leverage INTELITY’s GEMS® staff-facing tools to streamline its back-of-house operations.6.28.2023 The Hazelton Hotel, Canada’s first and only Forbes Five-Star independent luxury boutique hotel situated in Toronto, has partnered with INTELITY®, provider of hospitality’s … [Read more...]
The Leading Hotels of the World to Launch Brand-Wide Mobile App Powered by INTELITY
The INTELITY-powered guest-facing mobile app will be available for both Apple and Android devices and will provide guests with a digital view of the offerings at many LHW properties in one digital footprint. (Shown here: Savoy Palace)6.27.2023 The Leading Hotels of the World (LHW), the largest collection of independent luxury hotels, that spans across 80 destinations, is gearing up to launch a … [Read more...]
Enseo’s CORE Create Empowers Hotels to Control and Customize In-Room TVs with Easy-to-Use Web Browser
Prioritizing user convenience along with an elevated guest experience, CORE Create’s easy-to-use web browser allows hotels to edit and publish TV user interface (UI) updates directly to guestroom TVs. 6.26.2023 Enseo, hospitality’s essential technologies partner, will demo CORE Create, a property content management system, at HITEC Toronto and The Hospitality Show Las Vegas. Prioritizing … [Read more...]
LG Unveils Apple AirPlay for Hotel TVs, Enhancing the Guest Experience While Upending a Traditional Revenue Source
The collaboration between LG and Apple aims to meet the increasing demand from consumers for simple access to their personal media options on larger screens, wherever they are.By Lea Mira, Hotel Technology News - 6.26.2023 In the ever-evolving landscape of hotel amenities, one area where hotels have been hesitant to embrace change is guest access to hotel TVs via HDMI cords or via wireless … [Read more...]
Research: Most Hoteliers Achieve “Significant” or “Dramatic” Revenue Performance Improvement by Upgrading Their Property Management Systems
According to the new research, 82 percent of hoteliers at small- and medium-sized properties, and 92 percent of those at large, full-service properties, said that upgrading their PMS within the past 3 years enabled them to improve revenue performance by a “significant” or “dramatic” measure.6.23.2023 Starfleet Research, the leading provider of best practices IT research and recommendations for … [Read more...]
Tailos Robotics Celebrates Milestone: 10 Million Square Feet of Property Space Cleaned with Rosie Robot Vacuums
With their specialized compact design and advanced AI assistance, Rosie robot vacuums are uniquely built for commercial clients to navigate and clean large and small spaces, ensuring spotless environments for clients and guests.6.21.2023 Tailos Robotics, the leader in AI-Assisted automated commercial cleaning solutions, has achieved a significant milestone: Rosie robot vacuums have successfully … [Read more...]
How Hotels Can Utilize Digital Signage to Elevate the Guest Experience
Ensure that your hotel's digital signage is simple and easy to read. Utilize a clear font and a limited color palette that aligns with your brand.By Aleksandra Gavrilova, Look Digital Signage - 6.21.2023 Within the hospitality industry, the guest experience serves as a key differentiator. The way you position your establishment to provide remarkable experiences, including staycations and other … [Read more...]
Curator Hotel & Resort Collection Selects Upselling Tool from Oaky to Elevate the Guest Experience and Grow Revenue
Curator Hotel & Resort Collection, a vibrant and expanding collection of 90+ fiercely independent small brands, lifestyle hotels, and resorts spread across the United States, has joined forced with Oaky, the hyper-personalized hotel upselling solution. By coming together, Curator members can maintain the distinct identity of each property while harnessing the power of scale. Curator Hotel … [Read more...]
Shiji and IPORT Join Forces to Transform Hotel Restaurant Operations with All-in-One Tablet and Payment Device Solution
The integrated iOS and payment device solution simplifies guest service for hotel restaurant servers, providing them with an effortless tool to cater to their guests' needs.6.21.2023 Shiji, the global hospitality technology innovator, has partnered with IPORT, an award-winning manufacturer known for enhancing the usability of iPads and iPhones, to introduce an all-in-one software solution for … [Read more...]
INTELITY Platform Integrates with FreshBed Ergonomic Mattress to Help Hotels Enhance the Guest Experience
The relationship unlocks the ultimate luxury offering by providing guests with the ability to adjust their complete sleep environment directly from a bedside smart room tablet or mobile app.6.20.2023 INTELITY®, provider of hospitality’s leading guest experience and staff management platform, has announced a partnership and live integration with FreshBed, the world’s first bed featuring its own … [Read more...]
VAI Resort’s Cutting-Edge Amphitheater Project Integrates an Array of Advanced Technologies
With a $40 million investment in its stage, design, and advanced technology features, the VAI Amphitheater aims to deliver a world-class live music experience.(Artist rendering courtesy of VAI)By HTN Staff - 6.17.2023 The VAI Resort has recently announced its most ambitious project to date—the VAI Amphitheater. Set to open its doors next year, this cutting-edge venue is poised to become a top … [Read more...]
Newport Hospitality Group Selects Financial Solutions from Aptech to Manage Its Processes Across 50 Hotels
This trifecta of accounting, business intelligence, and budgeting/forecasting software is now live at 45 NHG managed hotels, representing Hilton, Marriott, Hyatt, Choice, Wyndham and Intercontinental Hotel Group brands, as well as independents.6.20.2023 Good things come in threes. For Newport Hospitality Group (NHG), this idiom is proven in its recent deployment of Execuvue, Targetvue, and PVNG … [Read more...]
Maestro All-In-One PMS to Showcase Two Way Engagement Tool’s Newest Features
Powered in collaboration with Fetch, GuestXMS gives independent hoteliers access to two-way SMS, case-management capabilities, and real-time integration to a guest’s profile providing instant access to guest feedback or insights into their travel preferences.6.20.2023 Maestro PMS will showcase a NEW suite of features to its innovative mobile engagement and feedback tool, GuestXMS, at HITEC® … [Read more...]
Shiji Launches Integrated Hotel Payment Solution, Enabling Faster Transactions and Enhancing the Guest Experience
Built on the foundation of 2-WayPMS connectivity, Shiji Digital PayBy allows hoteliers to securely capture card details or collect payment from guests via a simple link.6.16.2023 Shiji, the global hospitality innovator, announced the launch of Shiji Digital PayBy. A transformative integrated payment solution, uniquely tailored for hotel operators and managers, built to facilitate guest … [Read more...]
How Hotels are Combating Dashboard Fatigue in the Face of Labor Shortages
What’s needed now is dashboard consolidation into singular, aesthetically pleasing screens so that teams can get back to monotasking.By Larry and Adam Mogelonsky - 6.14.2023 Read any labor data survey from the last few years and the general story is always the same: the people just aren’t coming back. Regardless of how hotels deal with inflationary wages, the bottom line is that every department … [Read more...]
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