Key to achieving this growth, and as part of this year’s renewed focus, IRIS mobile ordering will now be implemented across all White Lodging premium and luxury brands to establish a new brand standard for its digital service offering.10.23.2025 Hotel management company White Lodging has strengthened its collaboration with the global market leader in digital F&B, guest directory and … [Read more...]

10.22.2025 Few properties embody the future of sustainable hospitality quite like the Hilton Geneva Hotel & Conference Centre, which ranks a one of Switzerland’s largest and most forward-thinking hospitality destinations, featuring 496 rooms, three restaurants and 37 meeting spaces. Under the leadership of François Morvan, the hotel has become a model for how technology and regenerative … [Read more...]

For hoteliers, the implications are clear. Removing app dependencies simplifies adoption, shortens check-in times, and reduces reliance on physical key cards.By Lea Mira, RTN staff writer - 10.16.2025 In an Australasian first, YHA Australia has introduced digital wallet key technology across its 19-property network, marking a significant step in the evolution of seamless guest access. Through … [Read more...]

Although many industry analysts assume that OTAs will again dominate this distribution, their competitive marketing domination has so far been based on the old consumer behavior of searching and booking. In the agentic AI future, however, it’s no longer about marketing: it’s all about data.By Brian Reeves, Founder and CEO of The roomangel Foundation - 10.16.2025 Artificial intelligence isn’t … [Read more...]

With this new integration, hotel teams can now create Optii jobs directly from Concierge chats. No more copy/paste between platforms. No more juggling tabs. Just seamless handoffs, faster service, and better guest experiences.10.15.2025 Optii Solutions, the leading provider of hotel operations software, has announced its new integration with Medallia Concierge, making it easier than ever for … [Read more...]

A truly great hotel stay is often defined not by what guests notice, but by what they don't: the absence of negatives. Hence the need for a system designed to proactively eliminate the most common and damaging friction points before they can ever impact a guest, ensuring the foundational elements of comfort and cleanliness are always met.By Megan Wyeth, Digital Marketing Specialist at Alertify - … [Read more...]

Traditional digital key systems often require guests to download a hotel app, log in, and navigate multiple steps before accessing their room. That friction has long limited adoption. With Wallet-based keys, however, the process becomes virtually invisible.By Dustin Stone, HTN staff writer - 10.10.2025 *]:pointer-events-auto [content-visibility:auto] … [Read more...]

Whether at a single-property boutique hotel or a multi-resort portfolio, technology should make interactions more natural, more intuitive, and more human.By Nicholas Falcone, CEO of Rentyl Resorts - 10.10.2025 Across the hospitality industry, operators are experimenting with artificial intelligence and robotics in search of a new equilibrium between efficiency and empathy. For some, technology … [Read more...]

Mobile ordering isn’t just a convenience anymore, it’s an expectation.By Graham Rushin, VP Sales and Marketing at IRIS - 10.9.2025 As hotels prepare their budgets for 2026, leaders are under pressure to maximize returns on every investment. Today’s operators are looking for solutions that don’t just cut costs – they drive measurable revenue, streamline operations, and elevate the guest … [Read more...]

From lobby screens to spa promotions, digital content can transform everyday spaces into revenue-generating assets.By Emily Roberts, Special HTN Contributor - 10.9.2025 Hotels have long relied on strong visual presentation to capture guest attention and communicate their services effectively. In today’s competitive hospitality environment, digital displays have become more than simple … [Read more...]

Boom’s AiPMS platform places artificial intelligence at the very core of hospitality operations. Its technology automates a wide range of tasks, from guest communications and review management to maintenance scheduling, operational workflows, and financial reconciliation.By Justin Stone, HTN staff writer - 10.8.2025 Boom, positioning itself as the world’s first AI-powered property management … [Read more...]

Through direct integration with Hyatt’s systems, meeting organizers will gain real-time access to group room and meeting space rates and availability.10.7.2025 Groups360, a leading provider of hotel booking and attendee management solutions for the groups and meetings market, has announced a definitive agreement with Hyatt to launch instant online booking capabilities for groups in early 2026, … [Read more...]

Most properties already capture some incremental revenue through early check-in, late check-out, room moves and add-ons such as parking, breakfast or spa. The challenge is scale, timing and relevance. Oaky’s value proposition has centered on automating the creation and delivery of these offers with a hotel-friendly workflow.By Dustin Stone, HTN staff writer - 10.6.2025 Plusgrade has acquired … [Read more...]

With Canary, Brøchner Hotels is digitizing key parts of the guest journey. Mobile-first check-in simplifies arrivals, while AI-powered Guest Messaging enables real-time communication and automated responses across SMS, WhatsApp, and other preferred channels.10.5.2025 Canary Technologies, the award-winning global leader in hotel guest management technology, has announced that Brøchner Hotels has … [Read more...]

According to the research, 53% of small hoteliers would prefer to focus on guest acquisition despite being consumed by property management tasks. Two-in-five (40%) cite ‘lack of knowledge’ as the biggest barrier to adopting technology that could help bring more guests to their property, while nearly a third (29%) maintain static room pricing, either never changing their rates or adjusting them … [Read more...]

Through this collaboration, Safara is now the exclusive booking partner for Hotels Above Par’s HAP Collection—the brand's collection of hyper-curated boutique hotels that have been visited, reviewed, and approved by top travel journalists—unlocking a more seamless booking experience for the 500+ handpicked hotels on the HAP website.10.2.2025 Safara, the hotel booking platform redefining how … [Read more...]

Combining powerful AI-driven technology with deep hospitality expertise, Inn-Flow’s integrated suite of software solutions unifies accounting, business intelligence, labor management, payroll and facilities in one intuitive system.10.1.2025 Inn-Flow, a leading provider of accounting, labor, and operations technology solutions purpose-built for the hospitality industry, today announced the … [Read more...]

IDeaS was selected for its proven accuracy, industry-leading reputation, and seamless integration with Brown Hotels’ existing tech stack.9.25.2025 IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, has announced a new partnership with Brown Hotels. To advance its shift toward data-driven, strategic commercial decision-making, the … [Read more...]

This week, the IHG brand unveiled what it claims is a “world-first hotel experience”: the Breakfast Alarm Clock, a bedside device designed to waft scents like coffee or blueberry muffin into guestrooms across Australia, New Zealand, Japan, Singapore and Thailand.By Justin Stone, HTN staff writer - 9.25.2025 The hospitality industry is not exactly known for subtlety when it comes to breakfast … [Read more...]

By implementing Mews’ modern property management system, Ash Hotels can eliminate time-intensive manual processes and gain the ability to share guest information seamlessly across its portfolio.9.24.2025 Mews, the leading hospitality operating system, has been selected as the property management system for Ash Hotels, the award-winning US hotel brand renowned for restoring historic properties as … [Read more...]

Following its rollout, residents of The Ned can now enjoy seamless in-room dining with the IRIS mobile ordering app. Guests simply scan the QR codes in their rooms or suites to browse digital menus and place F&B orders at their convenience.9.24.2025 IRIS, the global market leader in digital F&B, guest directory and concierge ordering for hotels, has been chosen by The Ned, London to … [Read more...]

These purpose-built capabilities address critical industry challenges as hotels navigate increasingly shorter booking windows, contracted markets, and the breakdown of traditional forecasting methods.9.23.2025 Cloudbeds, the AI-powered platform fueling hotel growth, today announced advanced revenue intelligence and guest marketing capabilities for Signals, the hospitality industry’s first … [Read more...]

The new feature automatically pushes public rates to all channels while AI analyses market conditions to recommend length-of-stay restrictions, channel closures, and rate offsets that maximize profit.9.23.2025 Lighthouse, the leading commercial platform for travel and hospitality, has announced Smart Distribution, an AI-powered feature that automatically optimises pricing and distribution across … [Read more...]

New Hotel Collection's decision to adopt Daylight PMS came after identifying the limitations of their previous PMS, which hindered their ability to synchronize processes across multiple locations.9.22.2025 New Hotel Collection has successfully implemented Daylight PMS across its portfolio of boutique hotels, signaling a major step forward in operational efficiency and guest experience. After … [Read more...]

Hotel technology buying has undergone a quiet transformation. A new emphasis on verified customer feedback and transparent ranking systems has started to level the playing field. Instead of relying solely on vendor claims, operators increasingly look to peer-generated data to validate performance.By Jordan Hollander, Co-founder of HotelTechReport - 9.23.2025 Choosing hotel software has always … [Read more...]

Among other research findings: Properties with unified platforms report 20–30% reductions in operational inefficiencies, while also improving guest satisfaction and direct bookings.9.17.2025 A new research report from Starfleet Research, How Top-Performing Hotels Harness the Power of Technology to Turbocharge Operations, uncovers how the most successful hotels are transforming operations with … [Read more...]

The resort implemented IDeaS G3 RMS to improve forecast accuracy, facilitate key controls such as minimum-stay restrictions, and drive RevPAR growth.9.12.2025 IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, today announced it has been selected by The Sense Experience Resort. The five-star luxury property with a distinctive … [Read more...]

The hotel group is betting that its blend of enhanced recognition, seamless digital touchpoints, and human-led service will help build deeper loyalty and increase lifetime value.By Lea Mira, HTN staff writer - 9.14.2025 Mandarin Oriental Hotel Group is raising its digital ambitions with the rollout of an enhanced guest recognition program and a redesigned mobile app, underscoring how luxury … [Read more...]

This milestone underscores how hotel teams are being recognized in an increasingly cashless economy and highlights the essential role housekeepers play as the backbone of hospitality9.10.2025 Canary Technologies, the award-winning global leader in hotel guest management technology, has announced more than 3X year-over-year growth in digital tips to hotel staff, with nearly 70% of gratuities … [Read more...]

Currently live with IRIS mobile ordering in 20 HEI hotels, the app enables guests to browse, order and pay for items at various touchpoints along the guest journey, including meetings and event spaces, at beach and poolside areas, in coffee shops and for room service.9.10.2025 IRIS, the global provider of mobile F&B and guest experience platforms for the hospitality sector, has been selected … [Read more...]