When selecting a hotel, almost all members want reassurance that their hotel is of good quality (97% say that’s most important) and in a convenient location (92%). Loyalty program benefits (90%) are nearly as essential, followed by customer service (88%). Appeared first on: hotelnewsresource.com … [Read more...]
Archives for 26/04/2024
U.S. Federal Trade Commission Announces Rule Banning Non&Competes for Employees & By Jim Butler
The U.S. Federal Trade Commission’s recent decision to ban non&compete agreements marks a pivotal shift in employment regulations nationwide. This rule not only prohibits new agreements but also retroactively impacts existing ones. Appeared first on: hotelnewsresource.com … [Read more...]
Kerzner International Annouces SIRO Hotels for Los Cabos & Riyadh
Properties in Riyadh, Saudi Arabia and Los Cabos, Mexico will join recently opened SIRO One Za'abeel in Dubai, and forthcoming SIRO Boka Place in Montenegro, set to open in Q4 2024 Appeared first on: hotelnewsresource.com … [Read more...]
Guest Satisfaction in the Lodging Industry Bounces Back for a Second Straight Year, ACSI Data Shows
Satisfaction across airlines, lodging, car rentals, and online travel agencies climbs again, returning to prepandemic levels, according to the American Customer Satisfaction Index (ACSI) Travel Study 2023&2024. The airline industry stands out, hitting an all&time customer satisfaction high of 77 after a second straight 1% year&over year improvement. Appeared first on: … [Read more...]