Stayntouch, a cloud hotel property management systems (PMS ) provider, has just launched Stayntouch Academy 2.0, an online product training course with new content, role-based lesson plans and more efficient content production times.
Stayntouch PMS offers a user-friendly interface that simplifies onboarding, allowing staff to become fully trained in just two days, or 1.5 hours per module, according to the company. In addition, Stayntouch provides both remote and in-person training throughout the deployment process. Stayntouch Academy 2.0 features a comprehensive on-demand eLearning course that includes certifications, test environments and progress tracking.
Stayntouch Academy 2.0 now leverages advanced AI and large-language models (LLMs) to deploy eLearning content, streamline lesson plans and speed up production time by 91%, while increasing the frequency of updates, the company reports. Stayntouch customers enrolled in Stayntouch Academy 2.0 benefit from:
- Updated and enhanced content design with greater consistency between courses
- More targeted and streamlined lesson plans around specific roles to allow for easier enrollment and a deeper understanding of the Stayntouch PMS platform
- Entire course library in English, French and German, with additional languages to be added in the future
- A consolidated content library with new training resources and documentation in the Stayntouch Knowledgebase, making searches easier and more efficient
“Stayntouch Academy 2.0 represents a major advancement in our training capabilities, delivering an elevated, more intuitive learning experience for our customers,” said Priya Rajamani, SVP, implementations and support, Stayntouch. “By utilizing advanced AI, we can update content more quickly and provide targeted, role-specific lessons. This helps our hotel customers master the Stayntouch platform more efficiently, allowing staff to focus on delivering exceptional guest experiences.”
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