Stayntouch, a provider of cloud hotel property management systems (PMS) and guest-centric technologies, has appointed Jacob Messina as CEO, removing the interim tag that he has held since September 2022. He has assumed day-to-day leadership of the company and has served on the board of directors.
Under Messina’s leadership, Stayntouch achieved its two highest-performing quarters in the company’s history and continues to grow rapidly in revenue and new customer acquisition, according to the company. He also spearheaded the launch of Stayntouch 2.0, a product suite that combines the company’s flagship PMS with a payment gateway, a customizable booking engine, a turnkey channel manager and a guest-facing kiosk.
Prior to stepping in as interim CEO, Messina was the SVP, technology & innovation at MCR Hotels, overseeing 150 technology solutions, including Stayntouch, across more than 150 properties. He also brings 10 years of experience at Loews Hotels & Co, where he worked in hotel technology, distribution and digital transformation initiatives.
“This team has committed themselves to developing, delivering and supporting technology that makes a real difference in how hotels operate and the service they provide to their guests,” said Messina. “As someone who has extensive experience working in hotels and working with technology, I see the challenges in today’s technology landscape and I’m confident that Stayntouch is poised to solve many of those challenges. From operations software to payments and distribution technology, Stayntouch offers hotel technology that is easy-to-master, flexible, cloud-native and future-proof.”
Dan Hogan, chief product officer, Stayntouch, said, “In Jacob’s time as the interim CEO, he has added tremendous value to the organization and helped drive our revenue and growth strategy. Jacob’s extensive experience in both the hospitality industry and technology makes him uniquely suited to lead the company as we continue to reinforce our commitment to our customers, expand our market reach and amplify our product offerings.”
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