With Canary, Brøchner Hotels is digitizing key parts of the guest journey. Mobile-first check-in simplifies arrivals, while AI-powered Guest Messaging enables real-time communication and automated responses across SMS, WhatsApp, and other preferred channels.10.5.2025
Canary Technologies, the award-winning global leader in hotel guest management technology, has announced that Brøchner Hotels has selected Canary’s Guest Management System to enhance the digital guest journey and support staff across its portfolio.
Family-owned and based in Copenhagen, Brøchner Hotels is known for turning historic buildings into award-winning boutique destinations. With a philosophy of “not doing ordinary,” the group blends design, culture, and sustainability to create curated stays that feel personal, memorable, and unique.
“Brøchner Hotels is redefining boutique hospitality with technology that complements their design-led approach,” said Manuel de la Torre, Head of Sales EMEA at Canary Technologies. “With Canary, they can streamline arrivals, improve guest communication, and create more personalized stays that reflect their boutique vision of service.”
With Canary, Brøchner Hotels is digitizing key parts of the guest journey. Mobile-first check-in simplifies arrivals, while AI-powered Guest Messaging enables real-time communication and automated responses across SMS, WhatsApp, and other preferred channels. Instant translation in more than 100 languages helps staff connect with international travelers, while automation reduces pressure on teams and ensures faster, more consistent responses.
“At Brøchner Hotels, we believe a stay should feel extraordinary,” said Sinne Fiil Fredslund, CMO at Brøchner Hotels. “Canary helps us extend that vision by making communication seamless, supporting our colleagues, and keeping every interaction personal.”
Appeared first on: hoteltechnologynews.com
