As a lodging industry training provider, we receive an extraordinarily high number of inquiries for guest service training specific to the topic areas of “handling guest complaints” and “service recovery.” While it is always great to see interest in these topics, we always prefer to deliver a more comprehensive approach to hospitality and guest services training that better serves all stakeholders.
Appeared first on: hotelnewsresource.com
OpenAI Unveils 'Operator', a Revolutionary Agent Capable of Booking Your Travel
OpenAI has launched a new AI model, ChatGPT, which is capable of performing web&based tasks such as complete purchases for things like travel, groceries, events, restaurant reservations and more. Appeared first on: hotelnewsresource.com … [Read More...]
Future Outlook of the Hotel Industry by 2025
The hotel industry is expected to undergo significant changes in 2025, with a major focus on sustainability, technology integration, and personalized guest experiences. Appeared first on: hotelnewsresource.com … [Read More...]
Hotel Technology in 2025: Critical Tools for Success
From AI&powered personalization to sustainable smart technologies, the hospitality industry is undergoing a digital revolution that promises more intuitive, efficient, and memorable stays. Let’s explore the technologies that will shape the success of your properties this year. Appeared first on: hotelnewsresource.com … [Read More...]
Hyatt Unveils Plans for First Latin American Alila Resort
Hyatt Hotels Corporation and RLH Properties have disclosed their plan to rebrand and transform the Andaz Mayakoba Resort Riviera Maya into Alila Mayakoba, marking Alila's debut in Latin America and the Caribbean. Appeared first on: hotelnewsresource.com … [Read More...]
IHG Hotels & Resorts Reports Significant Growth in Luxury & Lifestyle Portfolio Headline
IHG Hotels & Resorts has reported considerable growth across its Luxury and lifestyle portfolio. The division now makes up 20% of the company's overall global pipeline, nearly double the percentage from five years prior. Appeared first on: hotelnewsresource.com … [Read More...]