BWH Hotels has chosen Canary Technologies to power its AI-driven guest management system.
“Modernizing the guest experience with digital touchpoints is no longer a nice-to-have; it’s a necessity,” said Harman Singh Narula, CEO/cofounder, Canary Technologies. “We’re excited to partner with BWH Hotels to propel hospitality into the digital age and engage guests in more seamless, personalized and delightful ways. This partnership strengthens our commitment to evolving the guest journey.”
Under the agreement, BWH Hotels will utilize Canary’s Guest Engagement Platform, which includes Canary AI, Mobile Check-In, Smart Checkout, Dynamic Upsells, Guest Messaging, Digital Tipping and Digital Compendium. BWH Hotels will be able to manage guest engagement across multiple touch points in one platform.
“We are excited to partner with Canary to streamline hotel operations and create an elevated, modern and customized guest experience,” said Larry Cuculic, president/CEO, BWH Hotels. “This partnership aligns with our commitment to catering to the evolving needs of today’s travelers, who increasingly seek technology-driven guest services. We selected Canary after a comprehensive evaluation and believe this collaboration will position BWH Hotels at the forefront of hospitality innovation.”
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