By Tanya Galton The front-line employees of a hotel are the first point of contact for the guests. They represent the hotel brand, and in many ways, the very first impression about your hotel or chain that your guests get depends on your line staff. Major psychology researches confirm that the first impression is the most important one for any business and is very hard to override. Imagine how … [Read more...]
Archives for 13/12/2024
SiteMinder: Return of international travel drives up U.S. hotel bookings for Christmas
DALLAS, Texas—Hotel bookings at American properties for the days leading up to Christmas, 21-25 December, are up 22% from last year, shows new data from SiteMinder, the world’s leading hotel distribution and revenue platform. International bookings are driving the surge, rising by over 15% annually to 32% of total bookings at American hotels this year, compared to 28% during the same … [Read more...]
CBRE: Growth forecast to improve in Q4
Despite facing challenges from subdued summer demand and a sluggish third quarter, U.S. hotel performance is expected to reaccelerate in the fourth quarter and extend into 2025, according to CBRE’s latest forecast. CBRE now forecasts a 0.5% increase in RevPAR growth for 2024, down from the previously estimated 1.2% in August. This revision reflects a 40 basis point (bps) decrease in expected … [Read more...]
Autumn Budget could cost independent hotels £750,000
Reading Time: 2 minutes UK: A recent survey by Best Western Hotel Group (BWH Hotels) UK has found that independent hoteliers face cost increases up to £750,000 as a result of the Autumn Budget. According to the survey, 91 per cent of hoteliers say that costs have surged since the Autumn Budget. Six out of 10 report an increase of more than 20 per cent, and more than one-third of hoteliers … [Read more...]
The Cheval Blanc Spa by Guerlain reopens with a brand-new look at Cheval Blanc St-Barth
Marking the 10th anniversary of Cheval Blanc St-Barth, the Spa has been completely reimagined by Guerlain with renowned architect Isabelle Stanislas. Hidden away in the Maison’s tropical gardens, surrounded by hibiscus flowers and resident tortoises roaming the undergrowth, the spa features five treatment rooms – including a VIP double suite, an outdoor … [Read more...]
U.S. hotel results for week ending Dec. 7
The U.S. hotel industry reported positive year-over-year performance comparisons, according toCoStar’s latest data through Dec. 7. Dec. 1-7 (percentage change from comparable week in 2023): Occupancy: 59.0% (+0.5%) Average daily rate (ADR): $159.77 (+3.8%) Revenue per available room (RevPAR): $94.31 (+4.3%) Among the Top 25 Markets, Chicago reported the largest year-over-year increases in … [Read more...]
Leyad, Capstone acquire Ink48 Hotel in NYC
Leyad, a real estate investment firm based in Canada, has acquired the Ink48 Hotel in the Hell’s Kitchen neighborhood of New York City in a 50/50 joint venture with NYC-based private equity firm Capstone Equities. This marks Leyad’s first purchase in the New York City market and its second hotel acquisition to date. “The acquisition of Ink48 Hotel represents a significant step … [Read more...]
Kolter promotes John Beaton to EVP, operations
Kolter Hospitality has promoted John Beaton to EVP, operations after spending nearly seven years as SVP, operations. Sara Martinez has also been promoted from VP, sales and marketing to SVP, commercial sales. Beaton has been instrumental in shaping Kolter’s culture and direction, and his leadership has significantly contributed to the firm’s long-term success and growth, according to the … [Read more...]
Cendyn: Anaheim-Santa Ana market tops in Nov. meetings growth
Anaheim-Santa Ana, Calif. ranked first in the top 25 markets in November with year-over-year (YOY) growth of 17.5%, according to the Cendyn Sales Intelligence platform, Atlanta came in second with growth at 13.7%. Louisville led in secondary markets at 59.1% growth, and Memphis ranked second with 48.9% growth. Anaheim-Santa Ana led the top 25 markets for the first time in 2024 with a significant … [Read more...]
Ascott Limited takes over two Stamford Bridge hotels for Chelsea partnership
Management takeover The Ascott Limited, a global hospitality company with over 950 properties worldwide, has announced it has taken over the management of both the Millennium and Copthorne hotels at Stamford Bridge, Chelsea FC’s home stadium, from 26 November. This partnership is part of a broader sponsorship where Ascott has been named Chelsea FC.’s ‘official global hotels … [Read more...]
Ralph Thiergart rejoins Dimension Hospitality
Dimension Hospitality has appointed Ralph Thiergart as EVP, strategy/chief of staff, returning to the company. In this role, Thiergart supports the company’s ownership and leadership team in aligning company initiatives with owner interests while serving as chief of staff to CEO Greg Friedman. “Ralph’s deep ties within the lodging industry and his intrinsic understanding of … [Read more...]
The fully refurbished Riu Negril reopens its doors
RIU Hotels & Resorts recently finished the refurbishment of the Riu Negril, the All Inclusive resort that was built in 2004 on the beachfront at Bloody Bay in Negril, Jamaica. This attractive 5-star hotel, which offers both relaxation and fun, now has 600 fully refurbished rooms and new services such as the "American Country" themed restaurant and RIU Party events. In addition to the renovated … [Read more...]
Sonesta Miami Airport Celebrates Completion of Five-Month-Long Multi-Million-Dollar Renovation
Revitalized Design Captures Miami's Iconic Culture & Personality; Extensive Makeover & Revamped Amenities Position Hotel as True Hidden Gem. Sonesta Miami Airport recently celebrated the completion of a five-month-long, multi-million-dollar renovation with a ribbon-cutting ceremony attended by local dignitaries, Sonesta Hotels & Resorts brand executives, hotel partners and members … [Read more...]
The Countdown to the Re-Opening of the Iconic Delano Miami Beach Begins
Ennismore, the fast-growing lifestyle and leisure hospitality company, and Cain International ('Cain'), proudly reveal the first look of Delano Miami Beach to mark the countdown to its reopening in late 2025 after a complete renovation. This first look at the revitalised Delano Miami Beach comes as the partnership recently celebrated the opening of Delano Dubai, introducing the brand to a new … [Read more...]
Marriott signs founding deals with outdoor lodging brands
Reading Time: 2 minutes US: Marriott International has expanded its outdoor-focused lodging offerings by signing founding deals with two experiential travel brands – Postcard Cabins and Trailborn. The terms of both transactions have not been disclosed. Through the deals, Marriott aims to offer guests and its Bonvoy loyalty members more choice in traditional and alternative … [Read more...]
Cape Town welcomes the exceptional as Radisson Collection makes its South African debut
The hotel is also home to a variety of flexible event spaces, making it an ideal venue for both business functions and celebrations. Radisson Hotel Group proudly announces the opening of Radisson Collection Hotel, Waterfront Cape Town, marking the South African debut of its luxury lifestyle brand, Radisson Collection. Poised on Cape Town's iconic Atlantic coastline, the meticulously … [Read more...]
Instagrammable holiday spots in BGC shot on vivo V40
Instagrammable holiday spots shot on vivo V40 Table of Contents MANILA, PHILIPPINES – Looking to infuse some holiday spirit into your Instagram feed? This season, immerse yourself in the colorful ambiance of Bonifacio Global City (BGC) as you capture its vibrant spots with the stunning capabilities of the vivo V40! Discover the enchanting decorations, lively markets, and beautiful light … [Read more...]
De Vere Tortworth Court continues transformation with £1.3M refurbishment
De Vere Tortworth Court, a Victorian mansion house hotel set amidst the southernmost edge of England's idyllic Cotswolds, just north of Bristol, has announced a further £1.3M of investment in upgrading 53 of its Courtyard Bedrooms. This follows the recent refurbishment of its popular 1853 Restaurant. Set to be complete in May 2025, the newly designed rooms will offer a relaxed and contemporary … [Read more...]
Hotel Indigo Expands to Japan's Kyushu Region with New Nagasaki Glover Street Property
The hotel has repurposed a 19th¢ury redbrick building, adding a unique dimension to the city's hotel landscape. Appeared first on: hotelnewsresource.com … [Read more...]
Hyatt Expands Me and All Brand with First Hotel Outside Germany
The new property, Me and All Hotel Flims, will be located in the Grisons Alps, Switzerland, and operated through a franchise agreement with a subsidiary of Lindner Hotel Group. Appeared first on: hotelnewsresource.com … [Read more...]
TownePlace Suites By Marriott Houston Tomball in Tomball, TX Sold
The property, built in 2024, was purchased by Justo LP, based in Brownsville, Texas, from Mitro GP Partners LLC, based in Houston, Texas. Appeared first on: hotelnewsresource.com … [Read more...]
Hyatt to Debut First Me and All Hotel Outside of Germany
Me and All Hotel Flims, Switzerland, to be operated through the Lindner Hotel Group, which sold the Me and All Hotels brand to Hyatt in July 2024. Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a franchise agreement with a subsidiary of Lindner Hotel Group for the Me and All Hotel Flims. Nestled in the Grisons Alps, Me and All Hotel Flims is the brand's … [Read more...]
ArdentComm CEO joins cultural efforts in Hong Kong, eyes revival of drum traditions in the Philippines
Reviving Drum Traditions in the Philippines: A Cultural Journey Table of Contents Ana Pista, the visionary Founder and CEO of Ardent Communications, a prominent integrated marketing communications agency in the Philippines, recently took part in the One Beat, One World: Connecting Through the Drum carnival and 5G Live Concert held in the bustling city of Hong Kong. Immersed in the dynamic … [Read more...]
Swedish investment group launches luxury hospitality brand
Swedish investment group Qarlbo AB has introduced Miramis, a new luxury hospitality brand. With its launch, Miramis represents Qarlbo’s commitment to develop iconic properties in emerging destinations. The brand will be centred in prime locations, with high-end design and personalised guest services. The starting point of the brand will be the collection of properties and project … [Read more...]
Hotel Indigo Nagasaki Glover Street opens its doors
The fifth Hotel Indigo in Japan and the first Hotel Indigo branded hotel in Kyushu opens 13 December 2024. Hotel Indigo, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, has opened Hotel Indigo Nagasaki Glover Street on 13 December, marking the brand's 5th property in Japan. Hotel Indigo Nagasaki Glover Street is located in the Minamiyamate area of Nagasaki, a town full of color … [Read more...]
Hotel Indigo opens its doors
IHG Hotels & Resorts continues to expand its presence in Texas with the opening of Hotel Indigo Irving - Las Colinas. The hotel marks the company's 13th new property in the Lone Star State in 2024, joining other recent Luxury & Lifestyle portfolio openings including InterContinental San Antonio Riverwalk and Kimpton Santo Hotel. The 150-room hotel, developed and owned by Shree M Capital, … [Read more...]
PLAYA HOTELS & RESORTS NOW TAKING BOOKINGS FOR NEWLY TRANSFORMED WYNDHAM ALLTRA PUNTA CANA
Playa Hotels & Resorts N.V, a leading owner and operator of all-inclusive resorts in Mexico and the Caribbean, today announced reservations are officially open for Wyndham Alltra Punta Cana, its newest managed all-inclusive property, for stays beginning April 1, 2025 Appeared first on: breakingtravelnews.com … [Read more...]
Growth plans for demerged ITC Hotels
India’s ITC Hotels is planning for growth, following its imminent demerger from the ITC group. Plans are in place to take the company from its current 140 hotels, to more than 200 hotels across India. ITC Hotels has grown to date as a division of the much larger ITC conglomerate, a listed Indian business with most of its interests in consumer goods. The group board has already agreed to demerge … [Read more...]
Top 5 takeaways from the FHS Saudi Arabia Advisory Board
Comprising 47 senior hospitality leaders from organisations such as the Ministry of Tourism Saudi Arabia, Taiba Investments, Al Rajhi Bank, Al Othaim Investment, Red Sea Global, Al Nahla Group, NEOM, Accor, Radisson, Rotana, and others driving transformation in our industry, the FHS Saudi Arabia Advisory Board came together in Riyadh to shape the vision for … [Read more...]
Cheval Blanc Courchevel reopens for the winter season with three new spa rituals
This winter, Cheval Blanc Courchevel introduces three brand-new spa rituals at the Cheval Blanc Spa by Guerlain, each with a different focus depending on the guests’ needs. Chaleur Polaire offers a multi-sensory massage combining icy air and gentle heat to detoxify, revitalise and deeply soothe the body – the perfect antidote after a day on the slopes. … [Read more...]